Last Updated: October 2026
Welcome to Cositas de Panamá. We value your privacy and are committed to protecting personal information collected in connection with our website, tours, experiences, reservations, and Travel Packages.
1. Information We Collect
Depending on the service requested, we may collect:
- Personal and contact information, including name, email address, phone number, and payment-related information.
- Booking information, including tour dates, preferences, group size, accommodation, pickup details, and itinerary information.
- Travel and reservation information required to arrange a Travel Package or other travel service, including full legal name as shown on identification or travel documents, identification or travel document information when required for a reservation, flight and travel itinerary information, accommodation and rooming information, dietary or accessibility requirements voluntarily provided by the traveler, travel insurance or assistance information when relevant, and other information reasonably necessary to coordinate requested travel services.
- Photos and videos taken during an experience, subject to the conditions described below.
2. How We Use Your Information
We may use personal information to process bookings and payments; plan, reserve, coordinate, and provide requested travel services; communicate regarding reservations or itineraries; provide customer support; improve our services and customer experience; coordinate with suppliers involved in a reservation; and comply with applicable legal obligations.
3. Use of Photos and Videos
Cositas de Panamá may take photos or videos during tours and experiences for promotional and marketing purposes, including our website, social media channels, advertisements, brochures, flyers, and other marketing materials.
If you prefer not to have your image used for these purposes, please inform us in writing before the tour or experience. Where applicable law requires additional consent, such consent will be requested.
4. Data Protection and Security
We take reasonable administrative and technical measures to protect personal information from unauthorized access, alteration, loss, misuse, or disclosure.
5. Sharing of Information
We do not sell or rent personal information.
When reasonably necessary to complete a reservation or provide requested travel services, relevant information may be shared with trusted third-party service providers and suppliers, including payment processors, hotels, airlines, transportation providers, attractions, activity operators, and other suppliers involved in the traveler's itinerary.
We share only information reasonably necessary for the relevant supplier to administer or provide the requested service, subject to applicable law.
6. Your Rights
Subject to applicable law, you may request access to personal information held about you, request correction or modification of inaccurate information, request deletion where legally applicable, or withdraw consent for optional uses such as promotional photo or video usage.
Certain information may need to be retained when necessary to complete a reservation, comply with legal obligations, resolve disputes, maintain business records, or protect legitimate rights.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected in the updated version and its effective date.
8. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise an applicable privacy right, please contact us at:
soporte@cositasdepanamatours.com
By using our services and providing information necessary for a reservation, you acknowledge this Privacy Policy. Nothing in this policy limits rights that cannot legally be excluded under applicable law.
